Cultural Competence 2: When Should Interpreters Intervene?
Course description: A guide for interpreters on how to make the decision to interrupt a session if communication breaks down—a tricky decision with many potential consequences.
Course length: 1.5 hours
After completing this course, you will be able to:
Apply four decision-making criteria to assess whether or not to intervene based on potential consequences for end users.
Use the CHIA ethical decision-making guidelines to help you decide whether or not to intervene during an interpreted session.
What you will get:
Your video host: Madap Sharma, MA
9 interactive exercises, including one based on an ethical decision-making protocol, 5 audio stories and a role play in 9 language pairs
Practical knowledge to help interpreters make quick, effective decisions about whether or not to intervene
A clear understanding of potential consequences when you intervene
Tools to make decisions about whether or not to interrupt the encounter
Sections from The Community Interpreter®: An International Textbook and The Medical Interpreter: A Foundation Textbook for Medical Interpreting
Course completion certificate
How this lesson will improve your practice:
Have a deeper understanding of whether or not you should interrupt the session when communication breaks down and why that decision matters.
Have clear and simple steps to follow to help you make the decision.
Know how to assess a complicated situation quickly.
Forever remember the important advice: “When in doubt—stay out!”