Cultural Competence 6: Advanced Strategies for Cultural Mediation

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Course description:  Practical strategies for managing cultural misunderstandings during the interpreted encounter.

Course length:  1.5 hours  


  • Pending


Learning objectives:

After completing this course, you will be able to:

  • Analyze effective and ineffective strategies for performing cultural mediation based on alerting all parties to cultural misunderstandings without explaining the cultural issues yourself.

  • List, evaluate and act out three strategies for performing effective cultural mediation that supports communicative autonomy.


 What you will get:

  • Your video host: Daniel Sanchez

  • 10 interactive exercises, including a role play in 9 language pairs, 5 audio stories, a two-part film of an interpreter performing cultural mediation, an interpreting self-assessment and practice of cultural mediation scripts

  • A simple breakdown of three things to avoid in cultural mediation (speaking for someone, stereotyping and personalizing)

  • An analysis of where cultural mediation breaks down—or goes well—based on communicative autonomy 

  • Sections from The Community Interpreter®: An International Textbook and The Medical Interpreter: A Foundation Textbook for Medical Interpreting

  • Course completion certificate

 How this lesson will improve your practice:

You will:

  • Know exactly how to perform effective cultural mediation.

  • Better understand the meaning of cultural mediation.

  • Avoid intrusive over-involvement.

  • Know how to describe a cultural misunderstanding without explaining it (or taking away anyone’s voice).

  • Become an advocate for communicative autonomy!

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