How to Conduct an Interpreted Encounter

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Course description: An overview of the three stages and seven steps in the interpreted encounter to guide the professional conduct of interpreters.

Course length:  1.5 hours 


  • Maryland Court Interpreter Program: 1.5 CE credits

  • Ontario Council on Community Interpreting: 1.5 OCCI PDUs

Learning objectives:

After completing this course, you will be able to:

  • Describe the three stages and seven steps of a typical interpreted encounter in healthcare and community settings.

  • Analyze professional and unprofessional conduct in each of the seven steps of the interpreted encounter.


What you will get:

  • Your video host:  Omari Jeremiah, MA

  • A step-by-step analysis of the interpreted encounter

  • 9 interactive exercises, including a review of the seven steps of the interpreted encounter

  • 1 role play exercise (English only: briefing practice)

  • 6 audio sample interpreter introductions to assess

  • 2 video samples of interpreters at work

  • Clear guidance and examples on briefings, introductions and debriefing

  • Post-encounter analysis guidelines

  • Sections to download and study from The Community Interpreter®: An International Textbook and The Medical Interpreter: A Foundation Textbook for Medical Interpreting

  • Course completion certificate

 How this lesson will improve your practice:

You will:

  • Know how to engage in pre-assignment preparation.

  • Be prepared to conduct a briefing (a pre-session/pre-encounter).

  • Understand the difference between intervening and mediation.

  • Be able to conduct an effective debriefing.

  • Have tools to analyze your performance after an assignment.

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